How can I delete or ban certain customer data from my store?
Delete Customers:
You can delete a customer or more information, by selecting them and clicking on the following button:
Deactivate Customers:
To deactivate a customer or more we will refer to that button:
Banning Customers:
First, you need to make sure to enable the IP address filtering, by pressing on the 3 dots and then column, then selecting IP as shown below
Once we make the IP visible, we can check the customer’s IP:
To ban a customer we will copy the IP that we want to ban and follow the following steps:
And then Go to:
1- Settings:
2- Customers Account:
3- Manage Security Settings:
4- Ban New IP>>Paste The IP>>Save:
Once we click on the “Save” button, the customer won’t be able to place orders on your store anymore.
You can delete a customer or more information, by selecting them and clicking on the following button:
Deactivate Customers:
To deactivate a customer or more we will refer to that button:
Banning Customers:
First, you need to make sure to enable the IP address filtering, by pressing on the 3 dots and then column, then selecting IP as shown below
Once we make the IP visible, we can check the customer’s IP:
To ban a customer we will copy the IP that we want to ban and follow the following steps:
And then Go to:
1- Settings:
2- Customers Account:
3- Manage Security Settings:
4- Ban New IP>>Paste The IP>>Save:
Once we click on the “Save” button, the customer won’t be able to place orders on your store anymore.
Updated on: 23/01/2023
Thank you!