Question 1

Set your store’s basic information (Name, logo, icon, contact info and SEO data)

Accepted Answer

The store's general information can be provided or edited easily by accessing the "General" tab located in the store's settings:

The store Logo provided by clicking on the “Browse” button will be displayed on the store’s invoices, emails, etc. it won’t be shown on the storefront unless you add it through the template editor and the icon will only be displayed on the browser’s window tab.

For more information about the store's settings, please visit the following page.

Question 2

Did Expandcart had Mobile Application Samples on Google Play and iTunes can be tested?

Accepted Answer

The following links are real Samples done by ExpandCart platform

https://play.google.com/store/apps/developer?id=Expand+Cart

https://play.google.com/store/apps/details?id=com.souqinsta.shop
https://play.google.com/store/apps/details?id=com.jood.shop
https://play.google.com/store/apps/details?id=com.shipelegance.store
https://play.google.com/store/apps/details?id=com.dubaiexpres.store
https://play.google.com/store/apps/details?id=com.eagleyemotors.store
https://play.google.com/store/apps/details?id=com.shipelegance.store
https://play.google.com/store/apps/details?id=com.ordernow1.store
https://play.google.com/store/apps/details?id=com.kzashop.shop
https://play.google.com/store/apps/details?id=com.jood.shop
https://play.google.com/store/apps/details?id=com.trendy.shop
https://play.google.com/store/apps/details?id=com.readerchild.store
https://play.google.com/store/apps/details?id=com.ltprice.store
https://play.google.com/store/apps/details?id=com.turksouq.shop
https://play.google.com/store/apps/details?id=com.rakatt.shop
https://play.google.com/store/apps/details?id=com.alsaifworld.shop
https://play.google.com/store/apps/details?id=com.alice.shop
https://play.google.com/store/apps/details?id=com.sika.shop
https://play.google.com/store/apps/details?id=com.alsultangallery.shop
https://play.google.com/store/apps/details?id=com.clickmall.shop
https://play.google.com/store/apps/details?id=com.naemllod.store

Question 3

How can I delete a category from store control panel ?

Accepted Answer

You can delete a single category, or delete multiple Categories at once using one action when you delete a category that is permanently deleted … But if you do not want to permanently delete it from your store, you can disable the appearance of the category on the front store instead of deleting it.

In order to do these steps you can follow these steps :

Go from the control panel to the products and then click on the Categories you want to delete and then click on the icon delete … Next image for clarification

Also, there is another way is to select a specific category and then click on the icon three points and inside it is pressed at delete … Next image for clarification

If you want to delete all Categories existing on a category page at the control panel, you can do so by clicking on the icon next image then click at delete icon… Next image for illustration

If you do not want to permanently delete Categories from your store, you can disable the appearance of the product on the front store rather than by deleting it … it's by going into Status bottom of the page and clicking on the button to Disable this product stat

Question 4

What does Geo zone mean and how to use it when setting up shipping and payment.

Accepted Answer

A Geo-Zone (Geographical Zone) is an organizational area that may include a country with all its cities or several countries or one city or several cities in more than one country. You can divide the countries you will ship to in your store into Geo-Zones, it is possible to specify a payment or shipping method to a specific Geo-Zone, and then the method of payment or shipping will appear only for customers whose address follows the cities or countries specified in the Geo-Zone. The Geo Zones can be used while setting the taxes as well.

You can add a geo zone by going to settings from your store’s dashboard, then language and region.

Then we click on "Manage Geo Zones":

Click on create a new geo zone button, then fill in the required fields. (Geo Zone Name, Description, Country, City, and Zone)

After filling in the required information, click on the Save button, you can add more than one geo zone for the same country:

Afterward, we can adjust the payment gateway and make it available for a specific geo zone as follows

Question 5

How can I get a store map link of my store and add it into my front store?

Accepted Answer

You can add the following link with your domain name

/index.php?route=information/sitemap

Then you can add the link on your store by going from the control panel of your store to design then customize template then through the editor you can add the link either in the head of the site or down as your request

The following picture is for your clarification

Question 6

How to link a GoDaddy domain with my ExpandCart store without transferring it

Accepted Answer

To link your domain without transferring it, all you need is to follow the below steps:

Log in to your account at GoDaddy
Click on the 3 dots menu beside the domain name and click on Manage DNS

You will find the "Records page where you can create and edit Records. Please add the two following records (or edit, if it already exists):

Host/Name: @ Points to / IP / Value : 34.107.102.192

Host/Name: www Points to / IP / Value : 34.107.102.192

4- Once you're done, access your store settings as follows to add the domain name:

5- Type the domain URL link then click on the following button:

It will take 24 hours maximum to update the store domain and link it properly. You can link up to 3 domains to your store. To buy a domain or to link any other provider domain, please check this article.

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