What's new in ExpandCart: May 2021

Because we always aim to support our users, we are constantly adding updates, features, and integrations to make the ExpandCart platform for creating online stores is unique for merchants who want to achieve success and growth. We are happy to bring you this month's platform updates

 

Store Designs Editor

One of the most important steps of launching a store is customizing the template design to suit your brand, adding brand colors, logo, and Ads banner images. That is why we launched a new version of the store design editor to solve some interaction problems and to suit merchants' needs where the speed of applying and publishing modifications.

 

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Learn more about Store Designs Editor

 

Messenger Integration - Comment Auto-Replay

By connecting your store to the Messenger app, you will be able to increase your conversion rate and increase your sales with minimal effort. This application allows you to link a Facebook page and set automatic replies to the posts of the page you have linked. Therefore, as soon as customers comment on the page's posts, they will receive a predefined message on Messenger from your page.

 

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Using Messages that you can create post comments auto-replies like

  • Your store link
  • Direct purchase link for a specific product
  • Product collection as carousel belonging to a specific category or brand
  • Product images or marketing videos
  • Text messages containing emojis and links

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Learn more about Messenger Integration

 

Notifications

Follow your store updates moment by moment, you will receive a notification with each new customer who registers, or receives a new order, and we also send you a daily alert about the number of pending orders that you need to handle. The notifications will help you manage your store very effectively.

By clicking on the notifications icon, the following sidebar will appear with your store notifications

 

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WhatsApp chat

To communicate with your customers more effectively, we have added the feature of managing conversations to the WhatsApp application, through this feature, you can add a WhatsApp icon on your store to urge customers to communicate, and you can receive customer messages and respond to conversations from the ExpandCart dashboard, so you do not have to open the WhatsApp application besides ExpandCart dashboard.

 

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Learn more about WhatsApp chat

 

Dynamic Discounts

Increasing conversion rate and boosting your sales are the most important KPIs for your business growth and as a success partner, we added an automatic discounts feature.

Merchants can create automatic discounts as a

  • Fixed amount
  • Percentage discount
  • Free shipping
  • Buy X get Y promotion

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With automatic discounts, The customer doesn't need to enter a discount code to get discounts, where the discount is calculated dynamically upon fulfillment of the discount terms. For an automatic discount to apply correctly, your customers need to add all eligible items to their carts before they move to checkout. This includes the items that they need to buy to qualify for the discount as well as the items that they get as part of the promotion.

 

Learn more about Dynamic Discounts

 

New store language - Kurdish

Adding the Kurdish language as one of the languages available in the store, which gives merchants the ability to expand to new customer segments.

To add it, you should navigate to( Language & Regions Settings>>Manage Languages) then Add New Language

 

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Sellers Delivery Slots

The store owner is able to allow sellers to define their delivery schedule, define the number of orders to each date and time, and allow Customers to choose delivery date and time when placing an order

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Learn more about Sellers Delivery Slots

 

Auto Approval Of Products Reviews

Giving merchants the ability to displaying customer reviews on the product automatically upon customers' submission, or after reviewing with manually approve. You can access the button through Settgins>>Product Settings

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Learn more about the Reviews

 

TrustRol

Increase Sales using Social Proof Notifications, Sales Pop, Promotion pop-ups, and more with TrustRol.

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Learn more about TrustRol

 

Stay tuned, many features are in progress. Feel free to submit your suggestions 

 

 

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