After integrating WhatsApp successfully following the integration process mentioned in this article, you can now add the WhatsApp chat function to your store:
After accessing the WhatsApp Chat settings, we will make sure to enable it and select if we want it to be displayed to all customers or a specific group:
Whenever you want to check your WhatsApp chat messages you can click on the following button:
Afterward, your WhatsApp messages will be accessible through your store to communicate with your customers and addressing their questions and requests:
Alternatively, the WhatsApp chat can be accessed through the dashboard showing the latest messages:
The WhatsApp icon will look like that on the storefront, they can click on it and chat with you instantly:
Was this article helpful?