WideBot App

Build your chatbot from scratch or use a template. WideBot's user-friendly interface makes building a bot so easy. Zero coding skills are required.

 

In this article we will let you know how to: 

Having a chatbot on your website helps you to: 

  • Improve your customer service quality
  • Provide users a personalized experience
  • Improve brand awareness
  • Enhance user experience
  • Helps you target your audience better

 

Install the app:

After accessing the "Apps & Services" tab, we will search for the app and then open its page to install it as follows:

Screenshot_83.png

 

Create a bot:

After creating a WideBot account, access their homepage: Screenshot_84.png

1- To create a bot, click on that button.

2- If you created a bot already, you can click on that button to edit the bot's settings.

 

While creating the bot, please make sure to select ExpandCart template:

Screenshot_89.png

 

Integrate the chatbot:

We will refer to the Playground tab in the bot's settings and set the attributes such as the username/password that we can find on the app's settings in ExpandCart:

Screenshot_971.png

As well as the store URL link, store name, and the bot name.

Screenshot_90.png

Once you open the bot's settings click on the WebChat button, add your store's URL link, then click on Update Script:

Screenshot_85.png

After following the previous steps, the script will appear so we can copy it and add it to the app's settings after enabling its status as follows:

Screenshot_86.png

We will set the success flow “successflow” and the failure flow name: “failedflow”, after setting up the app successfully, the ChatBot icon will appear as follows:

Screenshot_88.png

You can add scenarios and flows as well as connecting the bot to your Facebook page, all of that can be done through WideBot's website.

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