In the beginning to be able to set a new password for the store control panel you have to be sure that activation icon Allow Forgotten Password
To access the icon Allow Forgotten Password , you should going from the control panel into settings and then advanced settings and then security , in the security page there is a icon Allow Forgotten Password ,,, the next image to clarify
Once this icon is enabled the forgot password button will be displayed on the login page of the store control panel ,,, the next image for clarification
After clicking on the forgot password, you will be directed into a page where you can add your e-mail and then click on the icon rest password ,,, the next picture to clarify
After entering the email and pressing Reset password, you will see a page stating that An email with a confirmation link has been sent to your admin email address, please click on that link to continue with the password reset steps ,,, Next image for illustration
Login to your e-mail to press the link to complete the re-steps to set the new password ,,, After clicking the link is displayed page which through it set a new password and confirmed again and then click on the icon to save your new password ,,, Next Pictures for clarification
The new password has been successfully completed and you can then log in with the e-mail and new password
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