Through this article we will explain to you the Security feature located inside the control panel which includes the following :
(Banned IPs , Allow Forgotten Password)
In order to access the mail server tap going from control panel into setting then advanced settings and Security ,,, the next picture to clarify
1. Banned IPs
inside this icon the number of Banned IPs is displayed with the number of customers who have been banned to entering your store ,,, the next picture for clarification
There are also some properties that help you control this data such as the following properties:
- Search box
In which you can search for a particular client with his or her own IP by putting his / her IP number in the search box in order for the result to appear
- Delete
You can delete a specific IP address or multiple IPs address at the same time. There are 3 ways to delete IPs address
The first way: Select a specific IP by clicking on the IP box and then clicking at Delete icon above ,,, Next image for clarification
The second way: Select a specific IP by clicking on the IP box and then clicking on the three-point icon and then pressing delete ,,, the next image for clarification
The third way : is that all the IPs on this page are deleted by clicking on the next box IP word and then clicking on the delete icon above.
After pressing the delete icon whether its at the top or located in the three-point icon a warning message will appear explain the following:
Are you sure you want to delete? You will not be able to undo this action! ,,, Next image for clarification
- Export
Through this icon IP information can be exported with the number of customers corresponding to it. You can specify a specific IP or specify all IPs and then click the Export icon to select the appropriate file that will be downloaded to your computer where the export icon Include the following (copy, export to CSV, export to Excel, export to PDF) ,,, the next image for illustration
- Column Visibility
This icon contains IP and customers. as when pressed at the IP icon is displayed his data column is and vice versa. Also when pressed at customer icon is displayed his data column is and vice versa, the following images are shown for clarification
- Ban new ip
through this this icon Can be pressed at it to add a new IP to block entry your store and then click on Save ,,, the next image for clarification
For more information on how to delete or block certain customer data from your store, please read the following article
https://expandcart.zendesk.com/knowledge/articles/360008094593/en?brand_id=360000292593
2. Allow Forgotten Password
through this icon you can enable or disable the display of the forgot password button from the login page on the control panel store ,,,
After clicking on the forgot password, you will be directed into a page where you can add your e-mail and then click on the icon rest password ,,, the next picture to clarify
After entering the email and pressing Reset password, you will see a page stating that An email with a confirmation link has been sent to your admin email address, please click on that link to continue with the password reset steps ,,, Next image for illustration
Login to your e-mail to press the link to complete the re-steps to set the new password ,,, After clicking the link is displayed page which through it set a new password and confirmed again and then click on the icon to save your new password ,,, Next Pictures for clarification
The new password has been successfully completed and you can then log in with the e-mail and new password
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