want to know the mail server feature existing in Advanced Settings Store?

Through this article we will explain to you the mail server feature located inside the control panel which includes the following : 

(Mail Protocol , Mail Parameters , SMTP Host , SMTP Username , SMTP Password , SMTP Port , SMTP Timeout , Additional Alert E-Mails ) 

Also there are on the same page icons New Order Alert Mail , New Account Alert Mail

In order to access the mail server tap going from control panel into setting then advanced settings and mail server  ,,, the next picture to clarify

On this page set your e-mail data, whether personal email or business store email or Gmail 

1. Personal email :

Means that a normal personal email such as email yahoo or hotmail and other personal E-mails. If Mail is selected from Mail Protocol it means that personal E-mail address will be put in its own Mail Parameters and no data will be entered in the following fields. (SMTP Host, SMTP Username, SMTP Password) where these fields are placed data in case there is an email business and has a private host server where some mail service providers do not allow to use SMTP server such as Yahoo, Hotmail, and Zoho  and other allow Such as free and paid Gmail. For an SMTP port is set number (25), SMTP Timeout is set number (5) 

An additional E-mail can be placed in an Additional Alert E-Mails box the next image for clarification

2. Email Business on behalf of the store : 

Means that E-Business behalf store is placed as an example (E-mail: info@yourstore.com , sales@yourstore.com ) ,,, When you set up Emails Business you have to choose SMTP from the Mail Protocol which the email is linked to its SMTP server ,,, The E-mail address is set in Mail Parameters. For (SMTP Host, SMTP Username, SMTP Password, SMTP Port, SMTP Timeout) it is getting through the E-mail service provider that was subscribed from his account

You can subscribe with one of the paid service providers such sites :

https://sendgrid.com/pricing

https://sendpulse.com/prices

https://serversmtp.com/en/cart.php?systpl=turbo-smtp

https://www.mailjet.com/pricing

After subscribing to one of this sites mentioned above and make sure that the account is activated you can add your account data on E-mail server page on your store and can put an additional E-mail in an Additional Alert E-Mails box ,,,, the following picture for clarification

Note : Your account must be paid and not free until you activate it on your store and work in a normal way

For more information on how to subscribe to one of the paid mail servers, and how to extract data and link it to the E-mail server page on your store please read the following article

https://expandcart.zendesk.com/knowledge/articles/360007100934/en?brand_id=360000292593

Also for more information on how to do business email on behalf store and link it to your Domains data at ExpandCart please read the following article

https://expandcart.zendesk.com/knowledge/articles/360004030254/en?brand_id=360000292593

3. Gmail Email :

You can make a free email on Gmail service provider

It is a personal email that ends with @gmail.com as an example info@gmail.com ,,, SMTP is chosen through Mail Protocol and the E-mail name is written in its Mail Parameters and smtp.gmail.com is placed in the SMTP Host,The E-mail address (info@gmail.com) is placed in the SMTP Username and the E-mail password is set in SMTP Password ,SMTP Port (587), SMTP Timeout (5)

In order to activate this free account you have to do some of the following steps :

1 - Register a free account on the Gmail through the following link: shorturl.at/tSTVY

2 - Allow applications that are less secure to enter the account from the following link

https://www.google.com/settings/u/2/security/lesssecureapps

Next image for illustration

3- Activate the POP / IMAP service from the email settings as shown in the following pictures

4 - set the Gmail account data in the control panel as shown in the following picture

After all the settings are done inside the E-mail server page click Save

On the same page there is New Order Alert Mail and New Account Alert Mail

• New Order Alert Mail

Through this icon you can enable or disable the sending a email to the store owner when a new order is created in case of a new order done from store by your customers

• New Account Alert Mail

With this icon you can enable or disable the sending of a email from the website to the email of the store manager in case create a new account by your customers on your store