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Is there another chat application other than ZENDESK can be added at my front store?

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Ahmed Radwan
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Yes, there are many sites where you can work on an account and then extract the code for the chat and put it in the control panel of your store by going into setting them advanced settings then custom code 

Some Of these sites :

https://www.tawk.to

https://app.drift.com/getstarted

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